Michael Allan

Mike is an experienced workplace consultant with expertise in workplace project management, space planning and workplace analytics. His strengths lie in the understanding of workplace change, the ability to analyse workplace data and produce key recommendations to enhance the client workplace.
With over 10 years’ experience he has worked both on the client and consultant side and understands the challenges both go through to bring change to the workplace. Mike works with global corporate clients across Europe and the Middle East, and many of his clients are financial institutions. He is part of the architecture firm HOK, who strongly champion wellbeing within the workplace.


peter andersson

Peter Andersson

Peter is the CEO of Pythagoras AB, a leading FM- and Property information management company in Sweden and the Nordics.
started his career as an HVAC engineer in one of Sweden’s largest engineering companies in the late 80´s, using CAD based construction systems.
Peter, together with a handful of his colleagues, was headhunted to Digital Equipment in the early 90’s to manage the utilisation and efficiency of its EMEA properties.
Development of the DECbuild software, to manage the EMEA Property portfolio including automatic internal space cross charging, and hands on consultancy led to significant utilisation and cost reductions for Digital Equipment.
In 1996 Peter and his colleagues founded Pythagoras AB in Sweden and between 1999 – 2007 Peter moved to and lived in London to set up and establish Pythagoras International Ltd in the UK.
Peter is adamant to participant in moving the FM- and Property industry into becoming a more modern, appealing industry attracting a young and upcoming generation by offering cutting edge GEO models, information management tools including Augmented Reality, sensor technology, big data analysis, IoT , in short – a global Smart Buildings solution.


Peter Ankerstjerne

Throughout my more than 20 years with the ISS Group, I have been exposed to most aspects of Service Management, Facility Management, Outsourcing and Strategy Development. Starting my career in ISS Denmark where I worked with Marketing and Business Development, I was responsible for developing the Integrated Facility Services (IFS) concept, which is still a key strategic focal point of the ISS organization and where I am chairing the IFS Steering Committee.

Since changing into a corporate role in 2001 I have worked extensively within the areas of Branding, Marketing, Communication, Sales Development (incl. CRM), CEM, Event Management and Strategy incl. the development and introduction of “The ISS Way” strategy and the ISS Top Management Conference (TMC).

Being a former trustee of the IFMA Foundation, I am still actively involved in the Industry as both speaker and debater. I am a fellow of RICS (FRICS) and I currently serve on the Strategic Advirosy Board of the Int. Association of Outsourcing Professionals (IAOP). Also I am member of; IFMA, CoreNet, EuroFM and VL43.

peter ankerstjerne

daniele appetito

Daniele Appetito

After graduating in Engineering in 2005, Daniele Appetito joined eFM, a leading Italian company in Consultancy, Design and Digital transformation of the Real Estate and Facility Management market. He was initially involved in business consultancy for the Real Estate management and enhancement, business process reengineering and information systems implementation. After 5 years of Facility, Project and Property Management process consultancy for a major Italian Bank, he became its Client Leader and later took the role of Program Manager of two of the largest eFM international projects. Today Daniele is eFM Program Manager for the Reengineering Business Unit and the CEO of MySpot (a startup that well represents an example of open innovation, created in 2016 from his Executive MBA thesis). MySpot is a digital platform connecting space users to space providers, enabling identification of co-working situations that best suit their needs. It is not just a simple search engine, it is a virtual assistant that helps every “knowledge worker” to find the best space to get the work done, to stay connected with other members of the community and to define their new way of work.


Irene Arnold


Ingrid Boekkamp-Heyning

Mrs. Ingrid Boekkamp-Heyning is the Corporate Real Estate Services Manager for Diageo Brands, region Continental Europe since 2010. Before working with Diageo Brands, she’s been working in the facility management industry with Vodafone and Adidas. During her career in Facility Management and Real Estate, she always had a close eye on the workplace and searching for ways to optimize the work environment for the building occupiers. Next to her professional career - she’s actively involved in several national and international industry networks like IFMA, Facility Management Netherlands, NEVI, F-Mex and others.


Diane Coles Levine

Diane is the Founder and Managing Partner at Workplace Management Solutions, a consulting firm that is passionate about transforming the office into a place that is enjoyable, productive, sustainable and economical.

Many organizations consider their move or redesign as a distraction or necessary evil. WMS sees it as an opportunity to enable business objectives. Clients use their data-driven strategic plans and actionable roadmaps to reduce costs, increase productivity, attract and engage talent, and support sustainability and wellness efforts.

Diane is the editor and co-author of the award winning book about the workplace entitled "Work on the Move: Driving Strategy and Change in Workplaces." She is a sought after speaker at conferences and a guest lecturer at MIT and Vienna University of Technology.

Diane is a co-founder of the IFMA Workplace Evolutionaries (WE) community and co-founder and co-organizer of the IFMA Foundation Workplace Strategy Research Summits.

diane coles levine

Elga Cuciti

Elga holds a degree in Management Engineering at the University of Palermo in 2001.

She’s in Enel since 2001 where she worked in the service area focusing on purchase and management of Real estate.

Since 2004 she was Responsible of different units.

She joined ENELGREEN POWER in 2012 as head of Real Estate, Planning coordination and Information System.

She participated to the establishment of the EGP headquarters in Johannesburg.

Actually she’s a Head of Asset Management and System Improvements for Enel Service ITALY.

My next goal is to help change the way you work in Enel starting with the type of job in which employees work.

Bringing the most technologically and smart solutions within our employees' welfare offices and, at the same time, for greater productivity for the company.


Raf Degens

raf degens

Manish K. Dixit


Maureen Ehrenberg

Chair IFMA, President, Global Integrated Facility Management (IFM), International Director, JLL

Ehrenberg serves as the chair of IFMA and a member of its board of directors. In addition, Ehrenberg has been a topic session leader and keynote speaker at several past IFMA World Workplace conferences and she wrote the forewords for the 2015 joint IFMA/JLL paper “Redefining the Executive View of Facility Management” and the 2014 "Facility Management Trend Report: Emerging Opportunities for Industry Leaders."

Maureen currently also serves as President of JLL’s Global Integrated Facilities Management (IFM). JLL’s IFM practice specializes in providing comprehensive enterprise facilities and engineering outsourcing and other facilities related support services to leading local, regional and global organizations.


johan falk

Johan Falk

Johan Falk has recently been leading the establishment of Intel IoT (Internet of Things) Ignition Business Innovation Lab in Stockholm, opened in June 2014, focusing on Smart Sustainable Cities. The objective is to pilot, validate and scale-out next generation transformative IoT and communications solutions in collaboration with leading innovators in industry and government. Johan is also managing Intel’s Edge Cloud Game Changer Program which is aiming to establish computing at the edge of communication networks. He has been with Intel Corporation since 2006, responsible for Ericsson Strategic Relationship and also leading the transformation program to Intel Architecture in telecoms service networks successfully which awarded him Intel Design Win of the Year.


Nicholas Fernholm

Nicholas Fernholm is Project Manager and Logistics Developer at one of Coors biggest and most renowned contracts, new Karolinska University Hospital in Solna (NKS). Nicholas has several years’ experience within hospital logistics and innovations at NKS and has worked with many innovations, including the Automated Guided Vehicles (AGV). Nicholas has been featured in articles and news outlets such as Ny Teknik, Sveriges Television (Swedish public service television), Sveriges Radio (Swedish public service radio), Vision, Dagens Industri and many more outlets, representing Coors work at NKS.

Nicholas has a bachelor degree in economics and logistics as well as a higher vocation degree in strategic logistics.

nicholas fernholm

lina franzen

Lina Franzén

Part of Coor Advisory Services helping clients on the journey to a Smart Office. Lina has a background as a management consultant at Centigo and before joining Coor she led business-critical and complex projects where change management was the key for a great result. Her team is now combining data-driven analysis and many years’ experience of leadership and change management to guide their clients through their challenges.


Nicole Gerber


Antonio Giagheddu

Antonio Maurizio Giagheddu graduated in Civil Engineering at Alma Mater University of Bologna. He also obtained the International Master in Science of Organization at AILUN in Nuoro.

He has more than fifteen years experience in Corporate Real Estate Management having worked in several major Italian Institutions (Ferrovie dello Stato Italiane Group , Capitalia / Unicredit, Poste Italiane, Enel). He is now head of the System Improvements function at Enel Italia's Service Italy with the goal of implementing technology solutions dedicated to asset, property and facility management.

He strongly believes that IoT enables operational systems that deliver more accurate and useful information for improving FM operations and increasing employees productivity. He also deems that technology transformation will simplify how building systems talk to the cloud and will allow analyzing building data to uncover new business insights capable of driving real value and improving performance.


Victor Mannerholm Hammar


anders hansen

Anders Gjørup Hansen

Anders Gjørup Hansen is Global Marketing Manager of ISS working with Service Management and Service Design strategies on how to position ISS with the FM industry. Anders is also teaching bachelors at Copenhagen Business School (CBS) in marketing and business strategy. Before joining ISS, Anders worked in the hospitality sector for more than 10 years and therefore has a broad knowledge around service management. Anders holds a master in Marketing and Economics from CBS.


Susanne Hofer


joachim hohmann

Joachim Hohmann


Sungil Hong


chris hood

Chris Hood

Trained, and qualified as an Architect, Chris Hood, has often moved outside his formal training, and certainly outside “the box” in search of bold, innovative solutions in the field of Corporate real estate. He has written articles, presented papers at major events, holds a US patent for furniture design, is a recipient of the Corenet Global Innovation Award and is very active in a number of leading industry thought-leadership and advisory groups. At the present time, Chris is a Director of North America Consulting at Advanced Workplace Associates, a boutique workplace consulting team based in the United Kingdom but with team members and client assignments across the globe.


Christian Huber


Kristen Hurtado


Erik Jaspers

Erik Jaspers has over 30 years of experience in IT Technology and has held various positions, primarily in IT Project Management and Information Management for multi-national companies like ATOS (Origin) and Philips.

The last fourteen years, he has been working for Planon, a European based CAFM/IWMS software vendor.

Over these years, he has held leadership positions concerning the development of CAFM/IWMS software solutions. He led the introduction of Agile Project Management for software product development (SCRUM), at the forefront of the adoption of these methodologies.

Mr. Jaspers is now primarily concerned with innovation policy and the management of the Products and Solutions Roadmap for Planon, translating market developments (technical as well as non-technical) into solutions for Facility Management.

As an author he contributed to a scientific publication on agile product management (2009) as well as the IFMA publications ‘Work on the Move’ (2011) and ‘Technology for Facility Managers’ (2012).

Planon is committed to developing leading solutions for companies in managing their Real Estate, Space, Maintenance and Service management operations. Planon products are well suited for worldwide deployment.

erik jaspers

Nancy Johnson Sanquist


Gary Kidd


magnus kuchler

Magnus Kuchler

Magnus Kuchler is a Partner within EY Advisory Services and is based in Stockholm, Sweden. Magnus is responsible for a REFM advisory team in Nordics with more than 50 management consultants. Magnus has over 20 years experience as management consultant and he has been the REFM advisor to over 50 organisations in 49 countries. REFM projects covers more than 40 strategy projects, 70 outsourcing projects, 30 transformation projects, 15 activity based workplace projects as well as numerous benchmarking, improvement and review projects. Magnus has been involved in Vested outsourcing projects for the last four years and is now also a Vested Certified Deal Architect.


Alex Lam

alex lam

bonnie lam

Dr. Bonnie Lam

Dr. Bonnie Lam has about 20 years’ experiences in the Hong Kong property market in which she has handled large portfolio that included retail, commercial, residential and industrial developments.

Academically, Dr. Lam received her PhD from The University of Hong Kong. She also has a Master’s Degree in Facilities Management and professional qualification with Accredited Appraisal Institute Canada.

Professionally, Bonnie is Fellow of Asian Institute of Intelligent Buildings (FAIIB), Chartered Institute of Building Engineers (FCABE), Head of FM for IFMA. She also has professional memberships with different property related professional institutes in Hong Kong.

Socially, Bonnie serves in Hong Kong Council for Accreditation of Academic and Vocational Qualifications (HKCAAVQ) as specialist for Qualification programmes’ (QF) validation, Chairperson of the Executive Committee of Asian Institute of Intelligent Buildings (AIIB), and international journal reviewer for different international publishers in the property and facility management areas.

At the mean time, Dr. Lam is the Head of Programme of Hong Kong College of Technology where she is handling building construction and facilities management related programmes, from diploma to postgraduate levels.


Thomas Leiblein


Goele Lemmens


Joanna Lindon

Joanna Lindon is Head of Brand Marketing for RICS responsible for developing and communicating the value of RICS professional qualifications and standards in the management of land, real estate, construction and infrastructure.

Joanna is a Chartered Marketer, a Fellow of the Institute of Direct and Digital Marketing and a Member of the Chartered Institute of PR with 20 years’ professional experience in marketing and communications. Prior to joining RICS in 2005 Joanna began her career in Business Information Publishing starting out in the telecoms/media sector before moving to a role marketing Property Information Services to legal and surveying professionals.

Joanna is currently the RICS global lead for the IFMA-RICS collaboration which launched the define.fm campaign in October 2016 to align standards and professional development for the facility management sector and increase the status of the FM profession to shape the future built environment and enable business success.

Find out more at www.define.fm


monica lingegard

Monica Lingegard

Monica Lingegård is the CEO of Samhall AB, a Swedish state-owned company assigned to provide meaningful and developing work for people with disabilities. Samhall is one of Sweden’s largest companies (24 000 co-workers) and succeeds in matching people with disabilities to real jobs through a unique matching method.
Monica has previously held positions as CEO of the international security solutions group G4S, CEO of the worldwide subscription agent Prenax and as cofounder and COO of managing consulting firm Intelligence. She is also a board member of the Confederation of Swedish Enterprise and chair of the Swedish Space Corporation. Monica was appointed Swedish CEO of the year in 2015.

Furthermore Samhalls CEO Monica Lingegård is an experienced and highly appreciated speaker at several different occasions, both in Sweden and abroad. Se examples of presentations from Monica only the last 12 months below”:Volvo logistic conference, Marstrand, Sweden:“Diversity & inclusion – when sustainability is business: 2016-10-12:150 managers in audience:Aula presentation.
Sustainable business day 2016, Stockholm, Sweden;“The road ahead – time for controversial collaborations with impact on society and business!” 2016-08-19; 200 in audience, Aula presentation and panel discussion.
Swedish Parliament – Labor Market Committee, Stockholm, Sweden,“Samhall – Sweden’s most important company”, 2016-06-09, 30 Members of parliament in audience, Presentation and public hearing
SvD Financial Forum, Stockholm, Sweden,“The road to success?”, 2015-11-18, 100 CEOs in audience, Aula presentation


Steve Lockwood

steven lockwood

alexi marmot

Prof. Alexi Marmot

Alexi Marmot is Professor of Facility and Environment Management and Head of the Bartlett School of Graduate Studies. She is an internationally acknowledged expert in the design, management, and use of places for work and for learning. Educated in architecture and town planning, Alexi has spent the last thirty years exploring how people use space, how buildings operate in practice, and how to create buildings that really work for the organisations that inhabit them. During her time at UCL, Alexi has continued to draw on her applied professional knowledge to inform teaching and research in facility management.

As Director of her London-based consultancy firm, AMA Alexi Marmot Associates Limited, Alexi continues to have a successful professional career helping organisations shape their built assets to deliver corporate goals. With its impressive client list of public, private and charitable organisations, including the Bill and Melinda Gates Foundation, the world’s largest grant-giving foundation, AMA provides an excellent base from which to forge industrial and academic links.


Koen Matthijs


valerian miranda

Valerian Miranda

Valerian Miranda holds the Wallie E. Scott Jr. Professorship in Architectural Practice and Management at Texas A&M University. He also serves as the Director of the CRS Center for Leadership and Management in the Design & Construction Industry and supervises the Graduate Certificate in Facility Management program. He teaches graduate level Architectural Design, Programming, Research Methods, and Professional Practice & Ethics. He also supervises Master’s and Doctoral level students. Dr. Miranda’s professional activities cover master planning, programming and design in the educational, commercial, institutional and healthcare sectors of architectural practice. His academic research interests are in collaborative design process, workplace, and strategic management of the built environment.


Chris Moriarty

Chris is Managing Director (UK & IRL) at Leesman, the world’s largest independent measurer of workplace effectiveness. Chris is supporting organisations here as well as their global projects.

Previously he was the Head of Insights and Corporate Affairs at BIFM, the professional body for facilities management, where he led their thinking on a number of key areas impacting the profession including The Workplace Conversation in collaboration with CIPD, their annual sustainability survey and the FM Business Confidence Monitor.


rory murphy

Rory Murphy

Rory is the Commercial Director for VINCI Facilities who deliver Facilities Management and Building Maintenance services to a range of Public and Private sector clients throughout the UK. With a keen interest across the built environment from BIM, through to Asset Management and on to the effect of Assets on Employee engagement and Client satisfaction Rory is a strong and passionate advocate for the strategic importance of Facilities Management.

Rory is a member of the RICS World Regional Board for the UK & Ireland and also sits on the FM Professional Group Board and has been an ambassador for the RICS in the professionalising FM campaign since 2010 and helped drive the growth of the FM pathway within the RICS.

With a background in both Construction and Facilities Management Rory was a member of the steering group for the RICS Global Strategic Facilities Management Guidance Note and has hosted a number of panel discussions and seminars in FM.

Rory is keen to see the development of future talent within FM and has worked recently on better aligning the competencies within the RICS FM pathway and has also been involved in the development of the FM discipline within the Chartered Surveyor trailblazer apprenticeship.


Suvi Nenonen

Dr. Nenonen is responsible for work and learning environment projects at University Properties of Finland ltd. She has a strong experience of workplace change management processes. She has published e.g. Use and design manual of activity based work environments, together with Finnish Institute of Occupational Health. She is using user centered design methods to drive cultural change. She is also adjunct professor in Tampere University of Technology, Finland. Her research interest is people and buildings: usable built environment, wellbeing and facilities management.

suvi nenonen

mark newlands

Mark Newlands

Mr. Newlands has worked for almost three decades in property and facilities, now focused on improving the workplace experience and delivering the best workplaces for Johnson & Johnson. Mark has a 20-year history as a local, regional, and global FM leader. His work on Workplace Experience, which is in-tune with J&J’s mission and vision has been called some of the most pioneering work in this space, as his team provides concrete and real advice to operations on the ground to implement and instill change.


Kate North

For more than 25+ years, Kate’s has been helping organizations create innovative workplaces and adopt new ways of working. Her global expertise includes: workplace strategy, change management, training, research, sustainability, design and leadership. Her global clients include: Cisco, AT&T, Zurich Financial, Fifth Third Bank, City of Calgary, Discover Financial, Deloitte, Manulife Financial, Lilly, General Service Administration and many other organizations.

Previously, Kate led global development for e-Work.com, helping organizations globally prepare their workforce for a new way of working using highly interactive e-learning. She was also the Director of Global Ideation, a workplace consultancy and research group within Haworth Inc.; and VP, Strategic Business Group within Herman Miller Inc., supporting organizational workplace transformation.

Kate is passionate about workplace and community. In 2012, Kate co-founded the “Workplace Evolutionaries” (WE), a vibrant community of practice within the International Facility Management Association (IFMA) and continues to serve as the Global Chair. In 2011, she co-authored the IFMA Foundation best-selling book “Work on the Move” which is used extensively by IFMA members and associated academic institutions. In 2014, she was the proud recipient of the prestigious International Associate Award for her contributions within IFMA. In 2016, a new version of “Work on the Move 2” was released.

Kate was also a founding leader of the CoreNet Workplace Community of Practice, the CoreNet Chapter Chair for New Zealand, served as an Advisory Board Member for New Ways of Working and the New Zealand Green Building Council.

kate north

rachel permuth

Dr. Rachel Permuth

Dr. Rachel Permuth is the Global Vice President for Research for Corporate Services at Sodexo. Prior to working at Sodexo, she spent 10 years as a behavioral scientist at the National Institutes of Health. Rachel’s work revolves around understanding and measuring Quality of Life drivers in the workplace – both from the person and the built environment perspectives.
She received her PhD in Public Health from the University of Maryland with a concentration in Workplace Health Behavior. She also has a Master degree in Epidemiology from the University of South Florida. Her team is comprised of researchers from various backgrounds, including chemistry, social work, health communications, and health economics. Rachel also leads our internal practice on Experience Design in the workplace.


Werner Pfeiffenberger


joseph poskie

Joseph Poskie

Joseph Poskie is a Director of Strategy and Business Development for Trimble. With a background in civil and environmental engineering and a MBA, Joseph has a driving passion for technology in the built environment. He has served with Trimble for the past sixteen years in various marketing and consulting roles, including solution architecture for such clients as AT&T, the US General Services Administration, Westfield Properties and many others around the world. Joseph is the co-author on a book chapter on the Building Digital Workplace for the newly released Work on the Move 2. He is a regular author of articles and whitepapers and a regular speaker at industry events across the facility lifecycle.


Dr. Alex Redlein

Dr. Alexander Redlein is university professor for Real Estate and Facility Management at the Vienna University of Technology, president of REUG and past president of IFMA Austria. He was also executive board member of EuroFM. After his interdisciplinary studies at the Vienna University of Technology and at the Vienna University of Economics and Business Administration he is now engaged in research, education and consultancy in the area of FM for more than 20 years. He is head of the Institute for Real Estate and Facility Management (IFM) at the Vienna University of Technology which consists of 15 researchers. Beside his research activities he is responsible for technology transfer between the university and CEE companies. In numerous projects he acted as a strategic advisor, set up FM concepts for international companies and municipalities. He optimised their FM processes, ICT and workplace management. As a researcher he conducted international studies about the status quo of FM in CEE and about the value added by FM/RE. He is member of the workplace evolutionary network. His workplace research concentrates on the influence of workplace on the productivity and well-being of the employees. He also analysis the impact of digitalisation and automation on FM and Facility services. In addition, he heads a MBA for FM at the Vienna University of Technology and several FM certification courses in CEE and also in India.

alexander redlein

ted ritter

Ted Ritter

Ted Ritter has worked and travelled extensively throughout North America, Europe and Asia. He is the Principal of LMI360, a company that solely supports organizations that support the Built Environment, and Co-Founder of DrawAlert, a technology solution for improving results on Construction Projects.

His is the current SAG Leader of the IFMA Information Technology Community, a member of the IFMA America’s Advisory Board and a Past President of the Phoenix Chapter. He continues to support the Chapter’s Annual Charity Golf Event which provides funding for the FM Advanced Degree Programs at ASU and the IFMA Foundation. He is also the co-founder of the Facility Managers Peer Group which has a global following of over 3,600 on LinkedIn.

He has supported client projects with a wide range needs including those of: IBM, American Express, Bechtel, Roche, Motorola, Boeing, Mandalay Resort Group/MGM, Multiple Universities, Distributed Retailers, and a wide range of Government Projects.

He is a co-author of “The Facility Manager’s Guide to Information Technology”, author of multiple articles and has contributed to over 100 presentations on Best Practices in regards to the use of FM Technology, Sustainability and Brand Management.


Chris Roberts

Chris Roberts is the Global Solution Architect responsible for healthcare solutions in Schneider Electric. With over 15 years’ experience in the healthcare market Chris is responsible for the ideation, design, development, and support of intelligent healthcare infrastructure solutions. Working directly with customers and strategic partners Chris develops architectures that improve both operational efficiency, patient safety and patient experience for healthcare systems around the world.

Prior to his current role, Chris, worked in the design and construction of several major healthcare projects in the UK including Durham’s Dryburn Hospital, Edinburgh RVI, Royal Shrewsbury and Manchester University Hospital

Mr. Roberts also sits on the board of Directors for the IFMA Health Care Institute and contributes to the American Society for Healthcare Engineers (ASHE), the Healthcare Information and Management Systems Society (HIMSS), and the Institution of Engineering and Technology (MIET).

chris roberts

Andrew Roughan

Andrew Roughan has spent the predominant part of his career in Technology Service Providers within the telecoms and data centre sectors driving business transformation for clients. As a result, he brings a fresh approach to the traditional corporate real estate market in London.

He first got involved with Here East in 2011 where he was a founding member of the bid team who successfully acquired a 200-year lease from the London Legacy Development Corporation to transform the former Press and Broadcast Centres on the Queen Elizabeth Olympic Park.

His role as COO makes him responsible for creating the eco-system and community where large and small companies collide, allowing them to benefit from one another’s scale and creativity, together with ensuring delivery of the Legacy goals that Here East aspires to.

Andrew has an extensive general management background having performed operations, commercial and product roles at Cable & Wireless and prior to starting his career, he completed a law degree. Andrew is fascinated by the impact that technology is having on society, and how the Enterprise can use technology to drive top line revenue growth and win in their market.


Andrea Sanchez


fredrik sandqvist

Fredrik Sandqvist

Fredrik Sandqvist is Head of Innovation & Operational Excellence at Coor, a leading provider of Integrated Facility Management in the Nordics. Fredrik has over 10 years of experience within the FM industry with primary focus on Strategic Change, Service Development, Operational Excellence and Innovation. Before joining Coor, Fredrik was a Management Consultant with Accenture for 7 years focusing on business strategy and execution within the areas of marketing, sales and service in the Automotive and Transportation industries. He has a Master of Science degree in Business and Economics from Uppsala University and he is an international speaker with experience from events such as Dansk Facilities Management Conference 2017 in Helsingör, IoT for Real 2017 in Stockholm, Nordic Strategy Forum Internet of Things 2016 in Riga, IFMA WWP 2015 in Denver, EFMC 2015 in Glasgow.


Kay Sargent

Kay Sargent brings over 30 years of experience in the interiors industry. Her work has taken her to multiple continents where she has worked with Fortune 500 companies on their global real estate strategies and designed workplaces of the future. Kay specializes in helping companies identify their unique organizational DNA and requirements, align their space with their business goals, develop the workplace of the future and deliver it across their global portfolio.
Prior to joining HOK as Senior Principal for Strategic Accounts and Workplace; Kay served as Director of Workplace Strategies for Lendlease; VP of A&D and Workplace Strategies for Teknion; and as a Principal for Interior Architects in Washington, DC. Kay has a BFA in interiors from VCU and studied environmental design at Parsons School of Design in NY. Kay was recently elected to serve on the CoreNet Global Board and currently serves on the National ASID Foundation Board, the Material ConneXion Advisory Council, and the Advisory Board of Virginia Tech School of Architecture and Design. She has also served on the International Boards of IIDA, ASID, NCQLP and NCIDQ. She is an active member of IFMA and co-founder of the IFMA Workplace Evoluntionaries, WE, community. Kay speaks regularly at CoreNet, IFMA and other industry events globally and has twice been honored with the ‘Luminary Award’ from CoreNet Global for being one of the top rated speakers and was the “Top Rated Presenter” at the Tradeline’s 2015 Space Strategies conference. Kay was recently selected as a ‘POWER WOMEN’ by Bisnow and is a networker and mentor to many in the industry, and as such is a Founding member of the DC Chapter of Upward.

Kay Sargent

Jeffrey Scott Saunders


Mike Schley


Shashank Singh


Helena Skjeld

Helena Skjeld, MSc Arch, Dipl. FM, CFM, is director of Services at Scania Region, one of Sweden’s largest employers. She has over 20 years of international leadership experience in property management, project management, facility management, IT, strategic consulting, architecture and workplace management. Experienced board member of private and public organisations. Influential within key business associations as former president of IFMA Sweden and board member of EuroFM and IFMA, among others. Helena was previously Global Facility Manager for IKEA Services, responsible for the development and successful implementation of a property and services strategy in 27 countries. She has experience from working with every aspect of property and business support functions globally, as client, business owner, consultant and supplier. She has been instrumental in the development of the facility management profession in Sweden and internationally. In 2010, she was elected “most influential FM person in Sweden” by 1,400 major actors on the Swedish property arena. In 2012 she became IFMA Fellow, the highest level of recognition within the FM industry.


Jake Smithwick


Daniel Stigberg

Commercial Director with focus on creating value for customers
Mr Daniel Stigberg is Commercial Director at Coor Sweden. He has vast experience from integrated Facility Management (iFM) deals and change projects within FM. He has supported clients in outsourcing internal service departments, led the development of multimillion iFM tenders, integrated service organization into Coor and established a consultancy practice within Coor specialized in workplace efficiency. Throughout, Daniel’s focus has been on how the workplace and iFM can create value for the customer beyond cost savings. Based on the experience from over 100 different projects, he has gained the insight that a joint purpose is the key to a successful partnership between customer and supplier.
Previously, Mr Daniel Stigberg has worked as Consultant at EY with projects within Process Development, Benchmarking and Procurement.

daniel stigberg

Eva Stopajnik


Kenneth Sullivan


karl sundholm

Karl Sundholm

Developer and manager of high quality properties
Karl Sundholm is a property developer and manager of complex inner city buildings, mostly in Stockholm City. He has worked 18 years with several different kinds of property ranging from residential, retail, offices and also culturally listed properties like museums and official offices. His most significant characteristics are to continuously strive for and develop best practices for both construction and property operations. The last 5 years, he has been working for Pembroke Real Estate where he has worked with major redevelopments of their international class properties in Scandinavia. Mästerhuset is the most known redevelopment. The LEED Platinum building was not only finished on time and on budget but also reached third place in tenant satisfaction in Sweden during its first year of operations.


Sophia Tönne


Matt Tucker


Geoff Williams

Geoff Williams is the General Manager at Centre for Health & Safety Innovation in Mississauga, Ontario, Canada, where he is responsible for day-to-day operations, business development and corporate strategy development.
Prior to joining CHSI, he oversaw the development, implementation and marketing of a Web-based CAFM solution that is currently assisting the daily operations of a wide variety of health care facilities in managing more than 10 million square feet of property.

Geoff is on the IFMA board of directors, is the past president and current secretary of the I.T. Council of IFMA, and the past president of the Toronto Chapter of IFMA. In all of these roles, he supports the FM industry at large.
He is a graduate of the University of Waterloo’s School of Architecture, holding degrees in both architecture and environmental studies.

geoff williams

ravi wood

Ravi Ray Wood

Ravi Ray Wood is an Expert BIM Manager for Facility Management and licensed Architect with projects across USA, UK, Middle East, Canada, Mexico, Singapore and India. He has completed Masters Degree from Kansas State University USA and VNIT. He specializes in BIM execution and implementation for Facility Management across large scale projects including Infrastructure, Residential, Hospitals, Commercial and Retail. His astute acumen and proven track record in delivering large scale projects with accurate BIM data to Facility Managers has set new global standards based on the premise of doing things “The Right Way”. His passion to innovate new processes and technology in BIM for Facility Management continues to help transform challenges to opportunity and problem to successful solutions.


Eunhwa Yang